Terms and Conditions

Welcome to SpeakON Korean!

These Terms and Conditions (“Terms”) govern the use of our website (“Service”), which provides Korean language learning services to individuals worldwide on a subscription basis. By accessing or using our Service, you agree to be bound by these Terms. Please read them carefully.

If you do not agree to these Terms, we kindly ask you to stop using our Service. By continuing to use the Service, you confirm that you accept and agree to follow these Terms.

We may update these Terms from time to time to improve our Service or comply with legal requirements. When we make changes, the updated Terms will take effect as soon as they are posted on our website. We recommend checking this page regularly to stay informed. For important updates, we will do our best to notify you in advance through announcements on our website.

If you continue to use our Service after the updated Terms are in effect, it means you agree to the changes. If you do not agree with the updated Terms, you can stop using our Service and cancel your subscription at any time.

If you have any questions or need assistance, please feel free to contact us. We’re here to help!

Website and Service Overview
Responsible and Permissible Use
2.1. Community Guidelines
2.2. Mutual Respect
2.3. Collaboration and Support
2.4. Respect for Linguistic Diversity
2.5. Safe Sharing of Information
Eligibility
3.1. Account Creation and Use
3.2. Legal Compliance
Intellectual Property
Intellectual Property Infringement Notice (DMCA Procedure)
Security
Limitation of Liability / Damages
Payment Processors
Subscriptions and Payments
9.1. Subscription Model
9.2. Payment
9.3. Automatic Renewal
9.4. Cancellation
9.5. Refund Policy
Refund Policy
Third-Party Links, Websites, and Services
Disclaimer
Dispute Policy
13.1. Purpose of Dispute Resolution
13.2. Dispute Resolution Procedure
13.3. Refund and Subscription Cancellation Policy
13.4. Key Queries and Review Items
13.5. Customer Rights and Responsibilities
13.6. Legal Compliance
Termination
Privacy Policy
Trademarks
User Obligations
Disclaimer of Warranties
Changes to Terms
Governing Law
Contact Information

1. Website and Service Overview

This platform provides users with access to a range of educational services, including language learning and practice, through a subscription-based model. SpeakON retains the sole discretion to update, modify, enhance, suspend, or discontinue any aspect of the service, whether temporarily or permanently, at any time and without prior notice.

2. Responsible and Permissible Use

Your use of our online services is subject to the following conditions. By accessing or using our services, you agree not to engage in activities that are unlawful, prohibited by these Terms, or could harm our services or disrupt the experience of other users.

Specifically, you agree not to:

Engage in harmful or abusive behavior: Avoid any conduct that is threatening, harassing, defamatory, or otherwise abusive toward others.
Perform unauthorized activities: Refrain from spamming, phishing, or engaging in similar activities, whether internal or external.
Commit unlawful or unethical acts: Ensure that your actions comply with applicable laws and ethical standards and do not violate these Terms.
Tamper with our services: Do not attempt to hack, access restricted areas, or interfere with the functionality or security of our platform.
Exploit or replicate proprietary content: You may not decompile, reverse engineer, replicate, or attempt to copy our online services or underlying content without authorization.

We reserve the right to restrict or terminate access to users who violate these provisions.

When using the service, you are required to adhere to our 1.1 Community Guidelines and maintain a respectful and safe environment for all users.

2.1. Community Guidelines

SpeakON is a global community of language learners, aiming to create an environment where members can collaborate, learn, and grow together. These guidelines outline the standards all members must adhere to in order to be a part of this community. Please note that violations of these guidelines may result in appropriate action being taken.

2.2. Mutual Respect

The SpeakON community consists of individuals from diverse cultural backgrounds and varying levels of language proficiency. Since we are united by our passion for learning languages, it is essential to treat one another with respect. Approach others’ questions or opinions with curiosity and an open mind, and value their cultural backgrounds and perspectives.

2.3. Collaboration and Support

Learning a language is a challenging and time-consuming process. Support and encourage all members, from beginners to advanced learners. When responding to questions or addressing mistakes, offer kind and constructive feedback instead of criticism. Negative attitudes or mockery disrupt the community’s positive atmosphere and are not acceptable.

2.4. Respect for Linguistic Diversity

Languages often have regional variations in expressions, accents, and word usage. These differences enrich the language-learning experience. Approach conversations about regional differences with an open mind, embracing them as opportunities to learn and grow.

2.5. Safe Sharing of Information

SpeakON is committed to protecting the privacy of its members. Do not share or disclose personal information (such as phone numbers, addresses, age, or email addresses) in the community. Additionally, refrain from requesting or encouraging others to share their personal information. Any risks arising from oversharing are your own responsibility.

3. Eligibility

3.1. By creating and using an account on our platform, you agree to the following terms:

Age Requirement: You confirm that you are at least 18 years old. If you are under 18, a parent or legal guardian must create the account for you, and your access must be authorized by them.
Accurate Information: You commit to providing accurate, current, and complete information during the account creation process. You also acknowledge that maintaining multiple accounts without approval is prohibited.
Account Security: You are responsible for safeguarding your login credentials and ensuring they are not shared with unauthorized individuals. Reasonable steps must be taken to prevent any unauthorized access to your account.
Responsibility for Use: You accept full responsibility for all actions, costs, or claims arising from the use of your account, whether such use is authorized by you or not.
Communication Consent: You authorize us to contact you via the email address associated with your account for updates, notifications, and service-related communications. You acknowledge that it is your responsibility to keep your contact details accurate and up to date.

Non-compliance with these terms may result in the restriction, suspension, or termination of your account, at our sole discretion.

3.2. You may not use the Service if prohibited by applicable laws in your country or region.

4. Intellectual Property

All names, logos, trademarks, and other identifiers displayed on our online services are the exclusive property of SpeakON or third-party contributors. No element of these online services may be interpreted as granting a license or right to use any name, logo, trademark, or other intellectual property without the explicit prior written consent of its rightful owner.

You agree that all materials provided through our online services—including, but not limited to, text, graphics, images, videos, software, applications, and other content—are proprietary to SpeakON, its licensors, or contributors, and are protected under applicable intellectual property laws. All rights are expressly reserved.

Unless expressly authorized in writing by SpeakON, you may not:

Copy, modify, or reproduce any content.
Distribute, frame, or create derivative works from our materials.
Download, display, post, or transmit any content for commercial or public use.

Requests for permission to use or reproduce any content should be directed to SpeakON. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

You are granted limited access to view, download, or print materials from our online services solely for personal, non-commercial use. Any distribution, sharing, or commercial use of these materials without prior written consent is strictly prohibited. Additionally, you agree not to alter, remove, or obscure any copyright, trademark, or proprietary notices from any materials obtained through our online services or any websites linked to them.

Unless expressly stated in writing, no additional rights or licenses, whether implied or otherwise, are granted to you regarding the use of our content or intellectual property.

5. Intellectual Property Infringement Notice (DMCA Procedure)

If you believe your copyrighted material has been infringed upon by content on our online service, please submit a notice to info@speakon.korean that includes the following information:

Sufficient details to identify the copyrighted work claimed to be infringed or a list of multiple works if applicable (e.g., title, author, registration number, URL)
Sufficient details to identify and locate the allegedly infringing material (e.g., a link to the page containing the material)
Your contact information (e.g., address, phone number, email)
A statement that you have a good faith belief that the use of the identified material is not authorized by the copyright owner, their agent, or the law
A statement under penalty of perjury that the information in the notice is accurate, and that you are authorized to act on behalf of the copyright owner whose rights are allegedly infringed
Your physical or electronic signature

Once we receive the notice, we will promptly review whether the content should be removed.

If we remove content and you believe this decision was made in error, please send a counter-notice to info@speakon.korean, including the following:

Identification of the material removed or disabled and the location where it appeared prior to removal or deactivation
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled due to a mistake or misidentification
Your name, address, and phone number
A statement that you consent to the jurisdiction of the courts where you reside and will accept service of process from the person who submitted the original infringement notice
Your physical or electronic signature

Please note that providing false information may result in legal consequences.

6. Security

We are committed to maintaining the security of the online services we provide. However, we cannot guarantee the security of our systems, records, or your data.

Access to the SpeakON online services is dependent on third-party services, and a stable network connection and location services are required for optimal functionality. In cases where signal quality is compromised due to location or service provider issues, audio, video, and other features may not operate at their full capacity or may be unavailable. Should you have concerns regarding signal strength, we recommend contacting your network service provider directly.

Due to the reliance on third-party services, there may be occasional interruptions in access to SpeakON online services.

SpeakON disclaims any liability for computer viruses or technical issues that arise unintentionally or are beyond our control. We strongly advise that you ensure your device is equipped with up-to-date security software.

7. Limitation of Liability / Damages

To the fullest extent permitted by law, all conditions implied by statute, common law, equity, trade, custom, or practice are excluded, and we disclaim all liability for any indirect or consequential losses arising from the use of the SpeakON online services.

Nothing in these Terms and Conditions is intended to exclude, limit, or modify any consumer guarantees, rights, or remedies that may not be excluded, limited, or modified by law.

In the event that SpeakON’s liability cannot be legally excluded, our liability will be limited, at our discretion, to one of the following:

The provision of access to the SpeakON online services again, or
A refund of the amount paid by you for access to the SpeakON online services during the period in which the complaint or dispute arose.

The maximum aggregate liability of SpeakON for all proven losses, damages, and claims arising from or in connection with these Terms and Conditions, including any liability for breach, negligence, or tort, shall not exceed $100.

To the maximum extent permitted by applicable law, in no event shall SpeakON be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the access or use, or the inability to access or use, the service or any part thereof, whether for you or a third party making claims through you (under contract, tort, strict liability, or any other theory). This includes, but is not limited to, damages from service unavailability, inaccurate results, loss of profits, business interruption, or loss or corruption of data. Additionally, damages related to the recovery of inaccurate data, costs of alternative services, or claims by third parties for damages to their computer, software, modem, phone, or other property (even if SpeakON was notified of the possibility of such damages) are also excluded.

To the maximum extent permitted by applicable law, SpeakON’s liability, for any reason whatsoever and regardless of the form of action, shall be limited to the amount paid by you for the service in the 12 months preceding the event that caused the liability. This is the total liability limit, which does not increase even if there are multiple claims.

You acknowledge and agree that the pricing under these terms was set with the understanding that the liability limitations outlined herein are fundamental to the risk-sharing arrangement between the parties and form the basis of the transaction.

8. Payment Processors

All financial transactions related to the services are processed by third-party payment processors in accordance with their respective terms and conditions, privacy policies, and/or payment terms. We encourage you to familiarize yourself with the practices of these third parties. Under no circumstances shall SpeakON be liable for any actions or omissions of third-party payment processors, including but not limited to system downtime or disruptions in payment services.

9. Subscriptions and Payments

9.1. Subscription Model The service operates on a monthly subscription model. By subscribing, you gain access to all materials and content for the duration of your subscription.

9.2. Payment Subscription fees must be paid in advance. Fees are non-refundable except as required by law or specified in these Terms. You are responsible for maintaining accurate and up-to-date payment information. Please refer to our refund policy for more details.

9.3. Automatic Renewal Subscriptions automatically renew at the end of each billing cycle. By enabling auto-renewal, you agree to allow us to charge your payment method for the applicable subscription fee.

9.4. Cancellation You may cancel your subscription at any time through your account settings. The Service will remain accessible until the end of the current billing cycle. Please refer to our cancellation policy for more details.

9.5. Refund Policy Refunds are issued only in exceptional cases at our discretion. To request a refund, please contact us.

10. Refund Policy

All payments are non-refundable. Partial refunds for used membership periods will not be provided. However, SpeakON may, at its sole discretion, offer refunds on a case-by-case basis. The provision of a refund or credit by SpeakON in any particular instance does not imply an obligation to provide future refunds under any circumstances. If you cancel your subscription to the SpeakON service, you will retain access to the service until the end of the current billing period.

11. Third-Party Links, Websites, and Services

The service may contain links to third-party websites, advertisers, services, promotions, or other events or activities not owned or controlled by SpeakON. We do not endorse or take responsibility for any third-party sites, information, materials, products, or services. By accessing third-party websites, services, or content through SpeakON, you acknowledge and agree that these Terms and Conditions and Privacy Policy do not apply to your use of those external sites. You expressly agree that SpeakON is not liable, either directly or indirectly, for any damages or losses incurred as a result of your use of third-party websites, services, or content.

The service may include advertisements, which may target content or information related to the service or other information. The type and scope of advertising provided by SpeakON may change over time. In consideration of SpeakON granting you access to and use of the service, you agree that SpeakON, its third-party providers, and partners may display such advertisements in relation to any content or information submitted by you or others.

12. Disclaimer

You acknowledge and agree that you bear all risks associated with accessing and using the SpeakON online services.

You agree to indemnify and defend SpeakON from any and all claims, damages, liabilities, costs, or expenses (including but not limited to legal fees, collection costs, and reasonable attorney’s fees) related to:

Any physical injury, death, or damage to tangible property arising from the use of SpeakON online services by you or a third party;
Any claims brought by a third party related to the use of SpeakON online services;
Unauthorized use of SpeakON online services;
Violation of the terms and conditions of SpeakON online services.

Nothing in this Agreement grants you the authority to defend, compromise, or settle any claims or lawsuits on behalf of SpeakON. You expressly acknowledge and agree to assume all risks associated with the use of our online services.

While we take all necessary precautions, we make no representations or warranties regarding the suitability, reliability, availability, timeliness, or accuracy of the content included in our online services (including accuracy of dialects, translations, or pronunciations). To the maximum extent permitted by applicable law, all content included in the online services is provided “as is” and “as available,” without any warranties or conditions, either express or implied.

SpeakON does not guarantee that users will have uninterrupted or error-free access to the online services, nor does it guarantee that the online services will meet the user’s requirements. All content provided through the online services may contain inaccuracies or typographical errors, and such information is subject to periodic changes.

Any advice or information, whether oral or written, obtained through SpeakON or our online services, does not create any warranty not expressly stated in this agreement. Additionally, you access or obtain any materials through our online services at your own discretion and risk, and you are solely responsible for any damage to your computer system or data loss resulting from downloading such materials.

All images, audio files, and other content, including services and any other information, property, or rights granted or provided by SpeakON, are provided “as is.” SpeakON and its suppliers make no representations or warranties regarding the services, and all such representations or warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement, are expressly disclaimed. Without limiting the foregoing, SpeakON makes no representations or warranties regarding the accuracy, availability, completeness, information content, error-free operation, results obtainable from use, or non-infringement of the services. Access and use of the services may be unavailable due to system upgrades, malfunctions, scheduled or unscheduled maintenance periods, or other reasons. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

13. Dispute Policy

13.1. Purpose of Dispute Resolution

At SpeakON Korean, we are committed to providing all subscribers with a smooth and effective learning experience. In the event of a dispute, we aim to resolve it fairly and quickly. Please read our dispute resolution policy carefully.

13.2. Dispute Resolution Procedure

Step 1: Initial Resolution
If a customer encounters an issue related to the subscription service or payment, they should first contact the customer support team. The support team will attempt to resolve the issue via email using the “Contact Us” form.
Step 2: Escalated Resolution
If the issue cannot be resolved through initial resolution, the customer can formally raise the dispute. The customer must submit a detailed description of the issue, transaction details, and relevant evidence.
Step 3: Final Resolution
If the dispute remains unresolved, the website’s dispute resolution team will intervene to make a final decision. The decision will be communicated to the customer via email, and the decision will be binding.

13.3. Refund and Subscription Cancellation Policy

Please refer to the cancellation and refund policy.
In the event of technical or payment issues affecting the service, customers should report the issue to the support team using the “Contact Us” form for a resolution.

13.4. Key Queries and Review Items

Payment Errors: When a customer raises an issue about incorrect payments, we will verify whether the subscription fee was charged correctly and whether there were any issues with the payment process.
Insufficient Service Delivery: If a customer claims not to have access to content, we will check which content or features were inaccessible.
Refund Requests: When a customer requests a refund, we will review the service usage period and situation to determine if a refund is possible.
Technical Issues: If a customer reports technical problems while using the website, we will assess whether the issue affected the overall service or was specific to the customer’s device or network.
Unfair Usage: If a customer violates the service terms, the website may take appropriate actions, such as penalizing the customer for illegal duplication or abuse of multiple accounts.

13.5. Customer Rights and Responsibilities

Customers use the service in agreement with the website’s terms of use and have the obligation to cooperate in resolving disputes in a reasonable manner.
Customers must promptly notify the support team of any issues and cooperate in resolving the problem.

13.6. Legal Compliance

This policy complies with applicable laws and regulations, and all disputes will be handled according to the laws of the country providing the service.

14. Termination

SpeakON may terminate your access and use of the service immediately for any reason, in which case you will no longer have the right to use the service. You may also terminate your account at any time following the instructions provided through the service.

15. Privacy Policy

Your use of the service is also governed by the Privacy Policy, which can be found in the “Privacy Policy” section. By using the service, you consent to the terms outlined in the Privacy Policy.

16. Trademarks

“SpeakON” and all other trademarks, service marks, graphics, and logos used in connection with the service are trademarks or service marks of SpeakON or their respective owners. Accessing and using the service does not grant you any rights or licenses to reproduce or otherwise use the SpeakON name, or any third-party trademarks, service marks, graphics, or logos.

17. User Obligations

17.1. You agree to use the Service solely for personal, non-commercial purposes and to comply with all applicable laws.

17.2. The following actions are prohibited:

Sharing your account credentials with others.
Attempting to copy, modify, or distribute any part of the Service without prior authorization.
Engaging in activities that harm the Service or its users.
Attempting to compromise the security or integrity of the Service.

18. Disclaimer of Warranties

18.1. We do not guarantee uninterrupted or error-free access to the Service.

18.2. You agree to use the Service at your own risk and accept responsibility for any consequences of its use.

19. Changes to Terms

We may update these Terms periodically. Significant changes will be communicated via email or through the Service. Continued use of the Service after updates constitutes acceptance of the revised Terms.

20. Governing Law

These Terms are governed by the laws of [Your Country/Region]. Any disputes arising from these Terms will be resolved exclusively in the courts of [Your Country/Region].

21. Contact Information

If you have questions about these Terms, please contact us.

Thank you for choosing SpeakON Korean for your Korean language learning journey.

We are dedicated to supporting you every step of the way!

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